Pratishtha Holidays Booking Policy
This booking policy outlines the terms and conditions governing bookings made with Pratishtha Holidays. By making a booking, you acknowledge that you have read, understood, and agreed to these terms.
Booking Process
Inquiry and Quotation:
Customers can inquire about available tour packages through our website, email, or phone.
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Pratishtha Holidays will provide a detailed quotation outlining the tour itinerary, inclusions, exclusions, and total cost.
Booking Confirmation
A booking is considered confirmed upon receipt of the specified deposit or full payment.
Confirmation will be provided in writing (email or physical confirmation) and will include a booking reference number.
Deposit Requirements
A non-refundable deposit of 10% of the total tour cost is required to secure the booking.
The remaining balance must be paid 30 days prior to the departure date.
Payment Methods
Pratishtha Holidays accepts payments via credit card, bank transfer, online payment gateways.
Accuracy of Information
Customers are responsible for providing accurate and complete information at the time of booking, including passenger names, passport details, and contact information.
Tour Inclusions and Exclusions
Inclusions
The tour package inclusions will be clearly stated in the tour itinerary and quotation.
Typical inclusions may include accommodation, transportation, meals, sightseeing tours, and entrance fees.
Exclusions
Exclusions may include, but are not limited to, airfare (unless specifically included), visa fees, travel insurance, personal expenses, and optional tours.
Travel Documents
Passports and Visas
Customers are responsible for ensuring they have valid passports and visas for all destinations included in the tour.
Pratishtha Holidays can provide guidance on visa requirements but is not responsible for visa approvals.
Travel Insurance
Pratishtha Holidays strongly recommends that all customers purchase comprehensive travel insurance to cover medical expenses, trip cancellations, and other unforeseen events.
Amendments and Changes
Customer Amendments
Requests for amendments to bookings are subject to availability and may incur additional charges.
Amendments requested within a close proximity to the departure date may be treated as a cancellation and rebooking.
Pratishtha Holidays Amendments
Pratishtha Holidays reserves the right to make changes to the tour itinerary due to unforeseen circumstances, such as weather conditions, local events, or safety concerns.
In the event of significant changes, customers will be notified and offered alternative arrangements.
Responsibility
Pratishtha Holidays acts as an agent for airlines, hotels, and other service providers. We are not liable for any acts or omissions of these third-party providers.
Pratishtha holidays will not be responsible for any losses or damages caused by force majeure events.
Special Requests
Any special requests (e.g., dietary requirements, room preferences) must be communicated at the time of booking.
Pratishtha Holidays will make every effort to accommodate special requests, but cannot guarantee that they will be met.
Governing Law
This booking policy shall be governed by and construed in accordance with the laws of India.
Contact Information
For any questions or concerns regarding this booking policy, please contact Pratishtha Holidays at:
+91 70569 46369
info@ambphs.in